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Privacy Policy

1. Introduction

HL agency Sàrl (hereinafter “HL agency”) is a concierge company for individuals and businesses based in Geneva, Switzerland. This privacy policy (hereinafter the “Policy”) describes the practices of HL agency regarding the collection, use and protection of the personal data of users of its website ( hereinafter after the “Site”).

2. Collection of personal data

HL agency collects personal data from site users when they fill out contact forms or subscribe to the newsletter. Personal data collected may include name, email address, telephone number, postal address and any other information the user chooses to provide.

3. Use of personal data

HL agency uses the personal data collected to respond to user requests, send them information about its services and promotions, and improve its services. HL agency does not communicate users’ personal data to third parties, unless this is necessary to respond to their request or if this is required by law.

4. Protection of personal data

HL agency takes all necessary measures to protect users’ personal data against loss, theft, unauthorized disclosure, misuse or alteration. HL agency uses strict security technologies and procedures to protect users’ personal data.

5. Cookies

The Site uses cookies to improve the user experience. A cookie is a small text file stored on the user’s computer that allows the site to recognize the user when they return to the site. Cookies do not contain personal data and can be deactivated in the user’s browser settings.

6. Access and modification of personal data

Users of the site may request access, correction or deletion of personal data concerning them by sending an e-mail to . HL agency will respond to any request within a reasonable time and in accordance with current Swiss legislation.

7. Modification of the Policy

HL agency reserves the right to modify this policy at any time and without notice. The modifications come into force as soon as they are posted on the Site.

8. Contact

For any questions or requests relating to this policy, users of the Site can contact HL agency by e-mail at .

9. Applicable law and competent jurisdiction

This policy is governed by Swiss law. Any dispute relating to this policy will be subject to the exclusive jurisdiction of the Swiss courts.